FAQ

How do I care for my custom-made wig or satin bonnet?

Care instructions are provided under the " Blog" tab, for each product on our website. Generally, we recommend gentle washing, air-drying, and avoiding excessive heat to maintain the quality of your custom-made wigs and satin bonnets.
What makes your hand-made hair products unique?

At VTB Collections LLC, we pride ourselves on crafting each product with care and attention to detail. Our hand & custom made products use premium materials, cold pressed ingredients, ensuring quality and uniqueness.
What type of hair is used in your human hair bundles?

Our human hair bundles are made from premium, cuticle aligned, ethically sourced human hair. We offer a variety of textures and lengths to suit your desired look.
How long does it take to process and ship custom-made orders?

Custom-made wigs may require additional processing time. You will be notified of the expected timeline for your custom order during the ordering process.
Are your products suitable for all hair types?

Yes, our products cater to a variety of hair types. Whether you have natural curls, relaxed hair, braids, locks, or weaves, our products are designed to enhance and care for your unique hair.